VCS - Optical Program Manager

Optical Industry Knowledge: Knowledge of current optical industry practices, products, lens fabrication, optician workflows, trends, and techniques, including commercial and government environments. Business & Operational Leadership: Demonstrated business acumen and experience managing complex operations, with the ability to apply sound judgment, creativity, and strategic thinking to achieve organizational goals. Program & Project Management: Ability to plan, develop, coordinate, implement, and evaluate multiple programs, projects, and initiatives while managing competing priorities and changing business needs. Data Analysis & Decision-Making: Ability to gather, analyze, and summarize information to identify trends, evaluate performance, support business decisions, and prepare comprehensive reports and recommendations. Communication & Collaboration: Strong interpersonal and communication skills with the ability to build effective relationships and collaborate with clinical and non-clinical stakeholders, employees, leadership, and external partners at all levels. Customer-Focused Problem Solving: Demonstrated commitment to customer service with a proactive approach to identifying and resolving operational challenges, improving service delivery, and enhancing the customer experience. Experience working in healthcare or medical center environments is preferred.