IT Change Management Manager - 11545

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of an Manager, IT Change Management at Coupa: We are seeking an experienced and forward-thinking Manager, IT Change Management to embed disciplined, scalable change management practices across our IT organization. This role is critical in ensuring that every technology project we deliver — whether a modification to existing software or the full implementation of a new platform — lands successfully with the people who use it. This is a hands-on and coaching role. For some initiatives, you will directly own and execute all change management (CM) activities end-to-end. For others, you will serve as a strategic coach and advisor to project teams, guiding them to execute CM activities independently. In both modes, you will be the organization's change management standard-bearer, building and maintaining a reusable, shareable CM framework that scales based on project type and complexity. Critically, we are looking for someone who does not just understand change management — they understand how AI tools can supercharge it. From drafting communications to analyzing stakeholder sentiment, you will leverage AI at every stage of the change lifecycle to deliver faster, smarter, and more impactful outcomes. If you are a strategic thinker, a skilled communicator, and an AI-savvy practitioner who thrives on making change stick, we want to hear from you. Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.   Why join Coupa?   🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.    Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.  The Impact of an Manager, IT Change Management  at Coupa: We are seeking an experienced and forward-thinking Manager, IT Change Management  to embed disciplined, scalable change management practices across our IT organization. This role is critical in ensuring that every technology project we deliver — whether a modification to existing software or the full implementation of a new platform — lands successfully with the people who use it. This is a hands-on and coaching role. For some initiatives, you will directly own and execute all change management (CM) activities end-to-end. For others, you will serve as a strategic coach and advisor to project teams, guiding them to execute CM activities independently. In both modes, you will be the organization's change management standard-bearer, building and maintaining a reusable, shareable CM framework that scales based on project type and complexity. Critically, we are looking for someone who does not just understand change management — they understand how AI tools can supercharge it. From drafting communications to analyzing stakeholder sentiment, you will leverage AI at every stage of the change lifecycle to deliver faster, smarter, and more impactful outcomes. If you are a strategic thinker, a skilled communicator, and an AI-savvy practitioner who thrives on making change stick, we want to hear from you. At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:   Global Well-Being Perks (For All Employees Globally) Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together . Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month . Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about . Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents . Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel . Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles . Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.   Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.    Please be advised that inquiries or resumes from recruiters will not be accepted.   By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. 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