Manage daily operational requests from commercial sales teams, including territory management, account assignments, and rep coverage optimization Serve as a strategic business partner to the AVP of Commercial Sales Serve as primary point of contact for commercial teams on operational needs and process questions Support weekly/monthly forecasting processes and pipeline reviews Build and implement scalable processes for commercial teams Identify operational inefficiencies and design solutions to improve team productivity Partner with Finance, IT and other peers on cross functional projects Document and maintain standard operating procedures for commercial sales operations Respond to ad-hoc data requests from sales leadership and reps Maintain and update Salesforce dashboards and reports Partner with analytics teams to identify best sources of truth for key metrics Conduct analysis on customer accounts Ensure data integrity across Salesforce, Tableau, and other sales tools Troubleshoot reporting discrepancies