Digital Authentication Associate

Review and authenticate sneaker listings before they are available for sale Remove unsafe listings or listings that do not meet marketplace standards Ensure listings are accurately described (size, condition, accessories, colorway, release information) and categorized correctly Identify inconsistencies, manipulated photos, or inaccurate product details during the authentication process Respond to community and marketing requests for additional item moderation Review authentication defect reports to understand the nature of inauthentic items that passed through the authentication process and support continuous improvement efforts Stay up to date on sneaker authentication methods, release trends, and evolving counterfeit techniques Attend training or mentorship sessions with team leads to increase sneaker and authentication knowledge Host training or mentorship sessions to contribute to team learning and development Assist in building and improving authentication resources, guides, and hard checkpoints Understand how authentication work affects defect rate and metrics for the sneaker authentication team overall Recognize how authentication volume impacts SLA and operational metrics for the team overall Support process improvement initiatives focused on consistency, quality, and efficiency Knowledge and/or familiarity with various sneaker brands and categories