Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Utilizing knowledge of military policies, procedures, rules, and regulations to maintain military personnel service records; 2) Researching information in military records and databases in order to respond to inquiries regarding military human resources issues; 3) Utilizing automated systems to create and maintain military records; AND 4) Providing customer service, training, or technical guidance to military members, applicants, and staff regarding personnel actions and processing requirements. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.