Qualification Requirements High school diploma or equivalent, two years of general experience and a minimum of one year of specialized experience. Ability to work independently and as part of a team with minimal supervision. Strong organizational skills, able to handle multiple tasks in a fast-paced environment. Effective oral and written communication. Skilled in customer service, resolving issues while following regulations. Professional demeanor, with good judgment and initiative. Proficient in various computer programs and applications. Able to prioritize tasks and meet deadlines with attention to detail. Maintains confidentiality, professionalism, and ethical standards. Courteous, cooperative, and professional attitude. General Experience Progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the position's duties. Educational Substitution Education above the high school level may be substituted for required general experience on the basis of one academic year (30 semester or 45 quarter hours) equals one year of general experience. Education may not be substituted for specialized experience because operational court support positions require hands-on experience to be credited as specialized experience. Specialized Experience Progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Such experience is commonly encountered in law firms, legal counsel offices, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, corporate headquarters or human resources/payroll operations and the hospitality industry. Preferred Qualifications/Court Preferred Skills Bachelor's degree or above from an accredited college or university. Experience in a federal or state court system or other business or legal field.