Medical Administrative Specialist(Trainer/Auditor)

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/24/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: Specialized Experience: Applicants must have one year of specialized experience equivalent to the GS-09 grade level performing administrative and analytical work in a healthcare setting. Qualifying experience includes developing and delivering training for Health Administration Service functions; conducting scheduling audits; analyzing administrative processes; preparing reports and recommending improvements; and using systems such as VistA, Consult Tracking Manager, Integrated Scheduling System, VetLink, Insurance Card Buffer, and Talent Management System. Experience must also demonstrate the ability to interpret VHA policies, resolve workflow issues, and maintain confidentiality while supporting daily HAS operations.... OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must possess a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related, obtained in an accredited college or university which may be substituted for specialized experience to qualify for this grade (GS-11), Medical Administration Specialist. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position.... OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the equivalent combinations of education at the Ph.D. level directly related to the work of the Medical Administration Specialist position, as described above, to meet the experience required for this GS-11 position. Preferred experience: Highly proficient in VHA scheduling practices, including accurately managing Return to Clinic Orders, Consults, Insurance Capture Buffer (ICB), Consult Tracking Manager, and Integrated Scheduling Solutions. Demonstrated experience conducting administrative audits, documenting findings, and recommending corrective actions. Skilled in applying VHA directives, policies, laws, and regulations to daily operations. Proficient in using the Talent Management System (TMS) to track and report training compliance. Strong communication, problem-solving abilities, and a consistent record of maintaining confidentiality and integrity in all activities. You will be rated on the following Competencies for this position: Administration and Management Auditing Education and Training Organizational Stewardship Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some light physical effort may be required. There may be some walking; standing; bending; carrying of light items including training paperwork or manuals, or small equipment such as laptop computers, mobile LCD projectors; or driving an automobile. Incumbent may be susceptible to eyestrain from working long hours on the computer. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.