Oversee the AMER Professional Services Technical Architecture practice across presales and delivery. Manage a team of Technical Architects focusing on platform, AI, and security-related engagements. Coach architects to develop as credible advisors with technical judgment and consultative communication. Partner on complex presales with Engagement Managers for estimation and technical risk assessment. Participate in strategic customer conversations to enhance credibility and delivery success. Guide team in delivering new GitLab capabilities and shaping emerging offerings in customer environments. Develop reusable templates and architecture guidance from strategic engagements. Represent the Technical Architecture practice in management discussions.