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Lead Account Manager

🏢 Goat Group📍 Remote📅 2 months ago💼 Full-time🌐 Remote

👥 Human review score

75%

Likelihood a person reads your application

📞 Interview rate

65%

Applicants who reach a human interview

Free · no account needed

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About the role

Own and grow a defined book of existing US seller accounts — supply health, GMV growth, and relationship quality. Proactively identify supply gaps on accounts and arrive at the Director with a plan — not a flag. Assess each account's full potential: what do they have that we need, and what makes GOAT their preferred listing platform. Present regular, data-driven business reviews to accounts — commercially compelling, not just informational. Act as the go-to resource for the regional AM team: share ideas, market intelligence, and help teammates move from insight to action. Lead weekly KPI reviews for your account set autonomously — pull the numbers, draw your own conclusions, and bring a formulated plan to the Director. Contribute actively to team-level reviews: bring original thinking on what is working, what is not, and where the team should focus. Coach AMs through 1:1s — help them develop commercial instincts, sharpen their data usage, and hold their accounts to supply outcomes. Lead execution of seller initiatives and team projects from proposal through to measurement. Continuously monitor market dynamics — what is selling on other platforms, which brands and categories are gaining momentum, where GOAT has supply gaps relative to demand / other platforms. Translate market signals into commercial action: if something is trending externally, your accounts and the team should be moving on it, not reading about it after the fact. Feed regional intelligence into the Director and the strategy team on a consistent cadence. Actively use AI tools in day-to-day work: outreach, account performance summaries, market research, workflow automation. Bring genuine curiosity — explore new tools, test what works, and share what you find with the team. Be a practical reference point for AI usage across the AM team: not the only person using these tools, but someone who sets the tone for how the team thinks about them. Identify repetitive workflows that could be automated and bring those ideas to the Director.

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