Gather feedback to drive continual improvements with Saviynt processes, community tools and systems.
Understand partner’s strategic goals and advise on how to achieve them.
Provide feedback to partners on how they can improve their ways of working.
Work with CSMs, TAMs, and Expert Services to assess partner’s strengths and weaknesses.
Track go-live dates, identify at-risk projects/go-lives.
Recommend interventions for at-risk projects.
Profile partners by geography, experience, and performance.
Monitor and measure partner’s engagement with various platforms.
Identify trends and devise strategies for field teams to adopt.
Attend partner-focused events and present or host workshops.
Create content for quarterly Partner Newsletter.
Support Partner Director in managing partner performance with evidential facts.
Communicate Saviynt vision and product roadmap.
Manage upsell and cross-sell opportunities.
Drive expansion opportunities.
Negotiate contracts and pricing.