Develop and evolve global benefits programs (e.g. health, wellness, retirement, leaves, perks)
Manage broker, carrier, and global provider relationships. Evaluate vendors for cost, performance, and competitiveness.
Lead the end-to-end renewal, negotiations, and RFP process for the US and international markets, managing 10+ locations and vendors.
Administer and ensure the rigorous compliance of all benefit plans, monitoring claims data and regulatory requirements, including administration and compliance of level-funded plans
Lead global market benchmarking to ensure our offerings remain competitive across all regions.
Oversee enrollment processes, audit and redesign workflows and handoff points between internal teams and vendors to eliminate friction.
Build and maintain robust benefits cost-tracking models, variance analysis, and data systems to provide 'source of truth' reporting.
Own the vendor lifecycle from initial RFP and procurement to ongoing performance management and relationship building.
Design and maintain a comprehensive benefits education suite, including internal wikis, slide decks, and guides.
Act as the subject matter expert for complex employee inquiries and lead high-touch open enrolment logistics.