Define and execute a clear, outcome-driven vision for AI-powered capabilities (copilots, recommendations, summarization, search/chat, workflow automation)
Translate business goals into measurable product outcomes and prioritized roadmaps
Identify high-impact use cases through deep customer and stakeholder discovery
Translate complex AI/ML capabilities into simple, intuitive, and trustworthy user experiences
Partner with engineering and data science to design and deliver solutions leveraging LLMs, RAG, and agentic architectures
Define AI system behavior, including inputs/outputs, confidence handling, fallback logic, and UX for uncertainty
Drive end-to-end execution with strong ownership and urgency
Make high-quality product and technical tradeoffs (MVP vs scale, speed vs quality)
Manage cross-functional dependencies across engineering, design, data science, and business teams
Own evaluation frameworks (offline and online), including quality metrics, human review, and experimentation
Ensure systems meet standards for accuracy, latency, reliability, and user trust
Continuously improve performance through iteration and data-driven insights
Own adoption as a primary success metric, not just delivery
Design onboarding, enablement, and feedback loops that drive behavior change
Track and optimize engagement, usage, and business impact metrics
Navigate complex enterprise environments with multiple stakeholders, legacy systems, and constraints
Influence without authority across product, engineering, sales, operations, and leadership teams
Communicate clearly with executives, translating technical concepts into business impact